Shipping policy
Thank you for supporting DADLYF — a movement built for fathers, stepdads, father figures, and dads-to-be who lead with style, confidence, and purpose. Below is our official shipping policy to ensure clarity and transparency for all customers.
📦 Order Processing Time
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All orders are processed within 2–5 business days.
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Orders placed on weekends or holidays will begin processing the next business day.
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You will receive:
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An order confirmation email after checkout.
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A shipping confirmation email with tracking once your order ships.
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Processing time may extend during high-volume drops, sales, or holiday seasons.
🚚 Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and order weight.
Estimated Delivery Times (after processing):
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USA: 3–7 business days
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Canada: 5–10 business days
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International: 7–20 business days
Delivery times are estimates and may vary due to carrier delays, customs, weather, or other factors outside our control.
🌍 International Shipping
DADLYF proudly ships worldwide.
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Customs fees, import duties, VAT, and taxes are not included in our prices or shipping fees.
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These charges must be paid by the customer upon delivery, depending on the country’s policies.
📬 Order Tracking
After your order ships, you will receive a tracking number via email.
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Please allow 24–48 hours for tracking updates to appear.
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If your tracking shows no movement after several days, feel free to contact us for assistance.
🛍️ Pre-Orders & Made-to-Order Items
Some products may be pre-order or made-to-order.
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Estimated shipping windows will be listed on the product page.
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Orders containing pre-order items will ship together once all items are ready unless otherwise noted.
❗ Lost, Stolen, or Damaged Packages
DADLYF is not responsible for:
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Packages marked Delivered by the carrier
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Lost or stolen packages after delivery
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Incorrect or incomplete shipping addresses provided at checkout
If your order arrives damaged, please email us within 48 hours with:
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Your order number
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Photos of the damaged item(s)
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Photos of the packaging
📧 support@dadlyf.com
We will work quickly to help resolve the issue.
📮 Address Changes
If you entered the wrong shipping address:
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Contact us within 12 hours of placing your order.
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Once an order has been processed or shipped, we cannot make address changes.
❓ Need Help?
If you have any questions about shipping or your order status, reach out anytime:
We’re here to support the DADLYF community every step of the way.